How EcoChefBamboo Protects Your Personal Information
How EcoChefBamboo protects and handles your personal information
🌿 How We Keep Your Information Safe
Compliance and Data Protection
At EcoChefBamboo, we take your privacy seriously. We follow Indian data protection laws and international best practices to ensure your personal information is secure and used responsibly.
Indian Data Protection Compliance
We comply with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable Indian data protection regulations.
Secure Data Storage
Your personal information is stored on secure servers located in India, with encryption and regular security audits to protect against unauthorized access.
Regular Security Updates
We continuously update our security measures and conduct regular assessments to ensure your data remains protected against evolving threats.
🌿 What Information We Collect and Why
Data Collection and Usage
We only collect information that helps us provide better service to our customers and improve our bamboo kitchenware products.
Contact Information
When you contact us or place an order, we collect your name, email address, phone number, and shipping address. This helps us process your orders and provide customer support.
Website Usage Data
We collect anonymous information about how you use our website, such as pages visited and time spent, to improve our website's functionality and user experience.
Product Feedback
When you share feedback about our bamboo kitchenware, we may use this information to improve our products and services, always with your consent.
Payment Information
Payment details are processed securely through trusted Indian payment gateways. We do not store your complete payment information on our servers.
🌿 How We Use Your Information
Transparency and Accountability
We believe in being transparent about how we use your information. Here's exactly what we do with the data we collect.
Order Processing and Delivery
We use your contact and shipping information to process orders, arrange delivery of your bamboo kitchenware, and send order confirmations and tracking updates.
Customer Support
Your information helps us provide personalized customer support, answer questions about our products, and assist with care instructions for your bamboo kitchenware.
Product Improvement
We analyze customer feedback and usage patterns to improve our bamboo kitchenware designs, develop new products, and enhance our manufacturing processes in Nagaland.
Marketing Communications
With your consent, we may send you information about new products, workshops, and sustainability initiatives. You can unsubscribe at any time.
🌿 Your Rights and Choices
User Rights and Choices
You have control over your personal information. Here are your rights and how you can exercise them.
Access Your Information
You can request a copy of all personal information we have about you. Contact us at contact@ecochefbamboo.com and we'll provide this information within 30 days.
Update or Correct Data
If your contact information changes or you notice any errors, you can update your details by contacting us or logging into your account (if applicable).
Delete Your Information
You can request that we delete your personal information. We'll remove it from our systems, except where we're required to keep it for legal or business purposes.
Opt-Out of Marketing
You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in any email or contacting us directly.
Data Portability
You can request that we transfer your personal information to another service provider in a commonly used format.
Questions About Your Privacy?
If you have any questions about this privacy policy or how we handle your information, please don't hesitate to contact us.